1. WHICH COUNTRIES DO YOU DELIVER TO?
Currently, we can ship to the Continental Euro( excluding Switzerland, Greece, UK). And we do not ship to Po Boxes or APO.
2. ORDER PROCESSING TIME.
3. SHIPPING TIME & COSTS
Due to the lithium ion batteries in our products, only ground shipping is available
|Shipping Time||Ship By|
|Continental Euro(Except Finland, Islands)||FREE||Germany/Spain ,we will ship from the nearest warehouse in stock
|DPD / GLS/CAINIAO
|Finland||99€||Germany/Spain ,we will ship from the nearest warehouse in stock||No||7-10 Business Days||DPD / GLS/CAINIAO|
Reminder - total delivery time includes order processing time as well as shipping time.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email Global-Service@niu.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
4. ORDER CANCELLATION:
An order may be canceled up until the time item is shipped out. For shipped orders, please contact us to arrange a return. Check our Return Policy Email: Global-Service@niu.com
5. TRACKING PACKAGE:
6. DELIVERY TIME:
Delivery time varies by location. You can check the tracking number through your carrier’s website for more information about your order delivery time. Please note that your tracking information may not be available through the system for up to 72 hours from the time the order is placed.
7. ABOUT TAX
We ship from local warehouses, so there is no import tax. Per your local laws, GST or TAX may apply.
8. OTHER SHIPPING PROBLEMS:
If you have any problem about shipping, you can email us at Global-Service@niu.com