1. WHICH COUNTRIES CAN BE DELIVERED?
Currently, we can ship to the Continental Euro. And we do Not ship to Po Boxes or APO.
2. SHIPPING TIME & COSTS
Due to the nature of the item, ground shipping will be the only option：
|Shipping Time||Ship By|
|Continental Euro(Except Finland, Islands)||FREE||Germany/Spain ,we will ship from the nearest warehouse in stock
|DPD / GLS/CAINIAO
|Finland||99€||Germany/Spain ,we will ship from the nearest warehouse in stock||No||7-10 Business Days||DPD / GLS/CAINIAO|
In-stock orders typically ship within 3 business days.
3. ORDER CANCELLATION:
An order may be canceled up until the item is shipped out. For shipped orders, if you do not need it anymore, please contact us to arrange a return. Check our Return Policy Email: Global-Service@niu.com
4. TRACKING PACKAGE:
An email with tracking number will be sent to your email once the order has been shipped.
With the tracking number provided, You can check the tracking number through the Carrier’s website for your order delivery time. Or you can also here.
5. DELIVERY TIME:
The delivery time will depend on your delivery location. You can check the tracking number through the Carrier’s website for your order delivery time. Please note that your tracking information may not be available through the system for up to 72 hours from the time the order is placed.
6. OTHER SHIPPING PROBLEMS:
If you have any problem about shipping, you can email us at Global-Service@niu.com